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First-time experience
An FTUE workshop: sticky notes clustered on the wall, and the first-time journey mapped on a whiteboard.

Disney Mirrorverse

First-time experience

Questing was inherited from a battleworld model: abstract settings, teams whittled down by attrition, healing sold by the dose. Players arrived confused and left feeling charged a toll. I rebuilt the first-time experience from research through implementation, and moved progression onto a star-objective structure players already knew how to read.

FTE completion

under 50% → over 75%

Beta 0.8